Shipping
Standard Postage (Delivery in 3-6 Business Days)
All orders are packed within 1-3 business days of placing your order.
Once your order is packed, you will receive a dispatch notification email with your tracking information. This email will include a tracking number and details to monitor your delivery's progress.
Please note that tracking links may not be active until later in the day when the carrier has scanned your parcel into their system.
Returns
Please ensure that when choosing an item you are choosing carefully as we do not offer refund or exchange for change of mind.
Refunds are only available if items you have received are damaged or not as ordered. If this is the case, please contact email info@skinbykd.com for assistance.
Please note, if you are returning an item to Skin By KD, the item must be returned still sealed and in it's original condition.
(Any photo/video evidence you can provide of the fault will help us to speed up your enquiry.)
Can't find what you're looking for?
Didn't find the answer to your question? Send us an email, and a member of our Customer Service team will get back to you as soon as possible. Please include your order number if you have one.
Please email us at hello@skinbykd.com